Privacy Policy

Privacy Policy

Introduction

Welcome to https://pharr-texas-gooding-rv.rgvtruckparts.com (hereafter referred to as “Pharr Texas Gooding RV,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

1. Our official website at https://pharr-texas-gooding-rv.rgvtruckparts.com.
2. Any mobile applications or software we offer.
3. Online services and tools accessible through our platform.
4. Products purchased or ordered from our site.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
2. Website Visitors: If you visit our websites linked to this policy, your interaction with our content may result in data collection.
3. Communication: We may contact you via email, phone, or text messages/SMS for marketing purposes, newsletters, order updates, or customer support.

Personal Data Collection

We collect various categories of personal information to enhance user experiences and improve our services. This includes:

1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
2. Payment Information: Data needed for processing transactions, including cardholder name, credit/debit card numbers, expiration dates, and security codes.
3. Financial Information: Your banking information for direct debits or refunds.
4. Purchase Information: Details about products you buy from us, such as order number, purchase date, and product specifications.
5. Mobile Device Identifiers: Unique identifiers like IP addresses, device types, operating system versions, and mobile network information.
6. Location Data: Your geographical location data when you interact with our services.
7. Feedback: Responses to customer satisfaction surveys or feedback forms you complete.
8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (subject to their privacy policies).
9. Product Information: Details about products you browse or purchase, including preferences and customization choices.

We obtain this data through direct user input, tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser when you visit our sites. We use cookies for several purposes:

1. Strictly Necessary: These cookies enable core functionalities like login, payment processing, and session management.
2. Preference: They remember your preferences, such as language settings, to enhance user experience.
3. Analytics: Analytics cookies help us understand user behavior, track website performance, and improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes:

1. Legal Requirements: We may store data to comply with laws, regulations, or legal proceedings.
2. Business Needs: Personal information is retained to support our business operations and enhance user experiences.
3. Data Security: In some cases, we may anonymize or aggregate data for further analysis while ensuring individual privacy.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

Pharr Texas Gooding RV implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

1. Data Encryption: We use encryption techniques to safeguard sensitive data during transmission and storage.
2. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal information.
3. Regular Audits: Regular security audits and vulnerability assessments help us maintain a secure environment.
4. Security Training: Our employees receive training on data protection best practices.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

1. Access: You can request access to the personal information we hold about you.
2. Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
4. Restriction: You may limit our processing of your data in specific situations.
5. Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used format.
6. Objection: You can object to certain uses of your data.
7. Non-Discrimination: You are protected from discrimination for exercising your privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

• Email: [email protected]
• Address: [Provide physical address]

We appreciate your trust in Pharr Texas Gooding RV, and we are committed to protecting your privacy throughout your interactions with our company.